Our products must be hand washed, not dishwasher safe

Normally, we need to clean it with a soft cloth

Our filter can be filled with cold or warm water with a temperature not greater than 35 degrees Celsius, but not hot water

Our water filters are mainly divided into 2L, 2.4L, 3.5L, 4L, 4.2L and 9L capacities

At present, we have two glass water filters, one is 3.5L and the other is 9L

Our water filters are used to filter residual chlorine and heavy metals in tap water to improve the taste of water.

Our products can be used in the living room, kitchen, and can also be carried when traveling

Our products are environmentally friendly, safe, can improve the taste, easy to install and use, do not require electricity, economical and energy-saving

Our factory approved BSCI, ISO9001:2015, The products meet CE, RoHS for EU market, UKCA for UK market. The whole light can meet reach standard. The waterproof and explosion-proof for some special item.

Yes, we are OEM supplier with professional graphic designer to support customer in changing color of light appearance, logo position, package design etc.

It takes 40 days for products that have already been ordered items, 60days for new items.

We need detailed description of defective products, photos or videos so as to analyze the reason and find the solution, If it's our problem, first we will negotiate with the customer and meet the customer's compensation requirements when the light can't repair. Our engineer will keep improving and focusing on this quality problem so as to solve it completely.